The customer can choose between the following payment methods:

• PayPal;
• Credit/Debit Card.

It is not possible to pay on delivery.

If you receive a payment reminder it means that it was not possible for us to withdraw the amount relating to the order directly from your card.

Once the return has been accepted, we will issue the refund within 14 working days using the same payment method used for the purchase.

A return can be made no later than 14 working days from delivery of the goods.

In order to be able to return a product, the customer expresses his willingness to return the product by filling in a special contact form on the website, specifying:

• First name;
• Last name;
• E-mail;
• order number;
• Reason;
• Detailed explanation of the reason.

In the event that the return is linked to a product defect, it will also be necessary to send an image certifying the defect within 24 hours of receiving the product.

Send an email to: assistenza@antonioderricoshop.com confirm the cancellation of the return.

The evasion time will be from 20 to 30 working days.

Shipping is free in Italy.

Shipping is free in Europe for orders over €249.

The indicative and non-binding delivery times, barring unforeseen circumstances, are one or two working days throughout the national territory (for the islands, two additional working days are foreseen).

Shipping with Express Courier (BRT) in Italy.

Shipping with Express Courier (DHL) in Europe.

Log-in in the MyAccount section, you will be able to change your data and shipping and billing addresses.

If you no longer remember your password, click on "request password" when you log in and you will receive an email to be able to create a new one.